Archive for the ‘Online Marketing’ Category

Why you should be using Twitter

Thursday, April 22nd, 2010

Are you one of those people wondering what the point of Twitter is? I know I was. Twitter seemed to take one tiny element of Facebook (status updates) and stop there. But to think of Twitter as Facebook-lite is to completely miss the point. Here’s my top four reasons for getting your tweet on.

Marketing

A warning: Twitter should never be used purely as a sales channel or somewhere to go on about how great you are.

Nobody will listen if all you’re saying is “Buy our products”. That’s not to say that Twitter can’t benefit your business though, you just have to understand the medium to make the best of it. The thing about Twitter is that it’s a level playing field. If you don’t connect with other people, no-one is going to connect with you. The obvious exception here is if you are a celebrity. Assuming you’re not, you need to start making connections. You can do this by ‘Following’ people who have something in common with you or what you do. If they say something interesting; reply to them, or point other people to their Tweets.

This kind of mutual appreciation is where Twitter (and to be honest, business in general) really starts to work. I’m much more likely to consider using a company if a friend recommends them than what amounts to a cold call. But as you build connections, you’ll start to find people much more receptive to your suggestion to check out your “latest update to the website” etc.

Staying in touch with world events, live!

Staying up to date with current events can be tricky. Of course you can watch the TV news and read the papers, but what you’re getting is an organisation’s opinion on what is (and therefore what is not) worth hearing about. Enter the hastag. A hashtag (any keyword preceded by #) is the way for anyone to contribute to a live, unedited stream of information about any topic. Anyone searching for the hashtag in question will get live updates from around the globe as they are being written.

Here’s an example; a search for #ukelection or #leadersdebate will currently put you in the centre of the debate surrounding the impending general election in the UK. Another current example; a search for #ashtag gives announcements of flight cancellations and delays, lift-sharing schemes and other news connected with the Icelandic Volcanos. If I were the sort of person to use a term like ‘grassroots movement’ I would use it now. Thankfully I’m not.

Sharing things you like

Imagine you’ve just heard Tesco is selling everything at half price for the next 24 hours (which it isn’t) you could very easily tell all your followers and share the discount love. And if you were going to post that kind of thing often, you could even think up your own hashtag. #amazingdeals for example. You could become know as the ‘Dealmaster’. Just imagine!

It’s just good fun

And finally, using Twitter can simply be good fun. Only today I got caught up in a rather amusing game, the object of which was to replace the word ‘Heart’ with ‘Arse’ in song titles. Anyone could join in simply by adding #songsthatreplaceheartwitharse to their Tweet. Juvenile? Yes. Entertaining? Judge for yourself. Here are my favourites…

  • When The Arseache Is Over – Tina Turner
  • Why Does My Arse Feel So Bad? – Moby
  • Write Your Name Across My Arse – Terence Trent D’Arby
  • You broke my arse in 17 places – Tracy Ullman
  • Theres a hole in my arse that can only be filled by you – Extreme
  • Quit playing games with my arse – Backstreet boys
  • Arse Shaped Box – Nirvana
  • There must be an angel (playing with my arse) – Eurythmics

And a few of my own suggestions…

  • My Violent Arse – Nine Inch Nails
  • Arse Attack Man – The Beastie Boys
  • My Arse is the Worst Kind of Weapon – Fallout Boy

You can signup now at twitter.com
And oh yes, you should follow me on Twitter!

Let me know if you can think of any other good uses for Twitter.

Pete Clark
Cogdon, Clark & Tranter

Visibility on the web

Tuesday, December 15th, 2009

Came across this article by Michael Arrington. He’s painting a picture of an ever more complicated world of digital media built on tons and tons of crap. The challenge is to find visibility through that morass. Talent will always out but we really need new tools to sift out the dumbification of media. This thing ain’t getting any easier.

Get more business: share your expertise!

Wednesday, August 19th, 2009

share-expertise570

In the current financial climate, people are being rather more cautious about spending money than they were just a few months ago. We all have to work harder to win the jobs that used to come through the door without much effort. Looking to the future, all businesses need to ensure that they stand out from the crowd in order to prosper, or even survive.

A good way to raise your profile is to demonstrate your expertise in your particular field. And the best way to do that is by giving out some free advice. Now I’m strongly apposed to working for nothing, but having (for example) a section on your website where you talk about industry news and pass on hints and tips can be hugely beneficial. It shows that you know what you are doing, therefore helping a potential client decide that you are the right company to put their trust in. It also gets people looking at your website who would otherwise never find it. This will happen because over time, the regular updates and relevant information you are adding will cause your site to rise up the ranks in Google. That’s quite a bonus.

And the best thing about offering advice to people is that all it costs you is your time. Most methods of bringing in new business will have some sort of monetary overhead attached to them, but here all you really need do is pass on information that you already know. This is also a form of promotion that works equally well in stronger economic times, so getting into it now will just help you out later down the line.

So practicing what I preach, please feel free to email me if you have any questions or would like a chat about using blogs, Twitter, Linkedin, forums or whatever. No charge.

Pete Clark
Director of CCT Creative
pete@cctcreative.co.uk

Online marketing is just like trading back in medieval times

Tuesday, July 14th, 2009

Allow me to shatter a myth - online media if approached properly has nothing at all to do with the technologies that currently deliver it.

I always ask people to think of online marketing as simply stepping back into a medieval village! Once they have picked themselves up off the floor, I explain that it’s a simple analogy to should stick to if they really want to succeed.

The very sexy technologies involved in online marketing can be distracting, making you lose focus on what you are actually planning to achieve online. In a medieval village, you pretty much knew or could easily find out about everyone else. You knew what they did/sold to make a living, whether they were trustworthy and you knew if they could keep their word and deliver on their claims. Of course this is basically what you can do now in your global village on the web – with the help of some trusted social media tools.

You can quickly tap into a search engine what you are looking for and through some clever stuff (search engine optimisation, link building, key word, on-line advertising, metatags etc.) undertaken by agencies like mine your site immediately comes up on the search and, so a lot of people believe, if you’ve done your job well – all will be fine.

Yes? No! Because listed underneath your site is every other piece of information about the thing you are looking for, through such tools as review sites, and more increasingly - individual point of view sites (blogs, Twitter, Facebook etc.) you’ll also see the truth about the organisation you where considering trading with.

So you see, it’s all back to the ways of the village, your reputation is key. Therefore I’d like to introduce what I believe will be a new buzz phrase to you, forget CRM, at BCS we believe ORM (Online Reputation Management) will be the killer strategy for organisations moving forward.

Murray Carmichael-Smith – BCS-PR